Vision & Mission

Vision
'At Lords, our patient is the Lord'
Our vision is to provide excellence in clinical quality, customer-service with innovative ideas to build a healthcare practice that is guided by social and economic gains in equal measure. Our ultimate aim is to develop a healthcare system that contributes to the quest for a healthier world.

Mission
Our mission is best explained by the philosophy underlying our excellence "At Lords, our patient is the Lord". Our mission is:

  • To provide outstanding patient care at every stage
  • To be the finest provider of quality healthcare at affordable cost
  • To be the first choice for patients in need of help and always be accessible to our patients
  • To win our patients' trust and their satisfaction
  • To remain inclusive to everyone and easy to do business with
  • To hear our staff say that Lords is a great place to work
  • To have every premium private medical insurer to have us in their network

In this mission, we are guided by one simple principle: Integrity in everything we do and we believe in being honest and genuine.