Inpatient Services

For admission process, a Public Relations Assistant will help you at the Inpatient Admissions Counter in the main lobby. Prior to the surgery, the patient's written consent is necessary. In the case of a minor, a parent or guardian must sign the consent form. For elective surgery or procedures, the deposit is to be made at this time.

If surgery or any other procedure is required, the nurse will explain the preparations that need to be done beforehand and will explain to the patient what to expect before and after the procedure or surgery. Many surgical procedures might require a stay of one or more days in the ICU following the surgery, after which, the patient will be shifted to the recovery room/ward.

What patients should bring?
A list of all the medications he has been taking and also the following

  • Personal toiletries
  • Contact lens
  • Eyeglasses
  • Dentures
  • Hearing aid

This patients should no bring?
Patients should not bring valuables and jewelry. As Lords Hospital is a smoke and liquor-free zone, cigarettes as well as intoxicants are strictly prohibited. A bystander can stay overnight with the patient (with the exception of six-bedded wards and Critical Care Units). Most units offer a sleeping cot in the room at no additional cost.

In the female wards, female patients must be accompanied by a female bystander. But in the male wards, bystander may be of either sex. Bystander passes are issued at the time of admission at the Inpatient Admissions Counter. All passes must be shown whenever entering or leaving the building or upon request.

Visitors: We know that family and friends are an important part of a patient's recovery. Keeping this in mind, Lord's Hospital allows patients to see their beloved ones; but with some degree of restrictions. Only two visitors are allowed at a time (three in private rooms) during the visiting hours. It is to decrease the chance of infection and ensure proper rest for all patients.

Visiting hours are from 4:00 pm to 6:00 pm. At a time, two visitors can get inside with the pass obtained from the patient information desk and it must be visibly worn. After the visit passes must be returned to the person at the information desk. Children (aged 12 and older) can visit the patient with permission of the nurse, but younger children will not be allowed to do so. All children (under age 12) must be accompanied by an adult volunteer of the hospital. People with cold or infections should not visit the hospital.

Each patient's diet is strictly regulated in accordance with the patient's medical requirements. Food is served from the hospital dietary kitchen only. Bringing food from outside the hospital is prohibited. To protect the health of our patients, visitors and staff of Lord's do not permit smoking or any other intoxicants in the premises.

Surgical Patients: In the case of surgical patients, only immediate family members are allowed in the room before and after surgery. Family members wanting to talk to the surgeon after an operation should stay in the surgery waiting area. Hospital personnel will keep the family updated about the patient's progress.

Critical Care Units: Immediate family members can wait outside the CCU or ICU in the waiting area, where the doctors will brief them about the patient's condition.

Pediatric Ward: One parent is allowed to stay with the child. All visiting children must be accompanied by an adult volunteer of the hospital. Healthy brothers, sisters, and friends fourteen years or older can visit the child from 4:00 pm to 6:00 pm. Only two visitors are permitted at a time.

Nursing: The nursing staff will assist with any problems or concerns the patient may have. If you need any help, you can contact the head nurse and charge nurse. If unable to resolve any problem, please feel free to contact the Patient Services Department.